Summit Club Refund and Cancellation Policy

Last updated: 2nd July 2025

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Booking Deposits

• A deposit is required at the time of booking to secure your place on a challenge.

• All deposits are non-refundable, except in the event that Summit Club cancels the challenge (see Cancellation by Summit Club below).

• The remaining balance of your booking is to be paid in cash on the day of the challenge.

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Cancellation by You

If you need to cancel your booking:

• Your deposit will not be refunded under any circumstances.

• If you cannot attend the date you originally booked and you notify us more than 30 days before the challenge start date, you can move your booking to an alternative available date free of charge.

• If you request to change your date within 30 days of the challenge start date, we will review your request on a case-by-case basis, and changes cannot be guaranteed.

No-shows on the day of the challenge will result in loss of the deposit and no reschedule option.

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Cancellation by Summit Club

In the unlikely event that Summit Club has to cancel your challenge (for example, due to operational reasons or extreme weather), you will receive a full refund of your deposit.

Summit Club will not be responsible for any additional personal costs or third-party bookings you may have made, such as train tickets or accommodation.

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Refund Processing

If a refund of your deposit is approved (for example, due to a cancellation of your Summit Club membership), it will be processed to your original payment method within 7–10 business days. Please note that it may take longer for your bank or credit card provider to process the refund after it is issued.

If you have not received your refund after 14 days, please contact us at Allan@summit-club.co.uk.

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Questions

If you have any questions about this Refund and Cancellation Policy or need to discuss your booking, please contact us:

Summit Club
Allan@summit-club.co.uk
07352 799901